999taka Privacy Policy — Your Data, Protected

This Privacy Policy explains how 999taka collects, uses, stores, and protects the personal information of players who use the 999taka platform — whether through the website at 999taka.vip or through the 999taka mobile app.

At 999taka, we take privacy seriously. Bangladesh players deserve to know exactly how their data is handled, and we've written this policy in plain language so it's easy to understand. If you have any questions after reading it, the 999taka support team is always available to help.

By registering on 999taka or continuing to use the platform, you confirm that you have read and understood this Privacy Policy. This policy should be read alongside the 999taka Terms and Conditions.

999taka collects personal data in two ways — information you provide directly, and information collected automatically when you use the platform. Here is a breakdown of what we collect and why:

999taka does not collect sensitive personal data such as racial or ethnic origin, political opinions, or health information unless specifically required by law or regulation.

Every piece of data that 999taka collects is used for a specific, legitimate purpose. We do not use your data in ways that go beyond what is described in this policy. The main ways 999taka uses your personal information include:

• Account management — creating and maintaining your 999taka account, verifying your identity, and keeping your account secure.
• Payment processing — handling deposits, withdrawals, and refunds accurately and securely.
• Customer support — responding to your queries, resolving disputes, and improving the quality of our support service.
• Fraud prevention — monitoring accounts for suspicious activity and protecting the platform from misuse.
• Responsible gaming — identifying patterns that may indicate problem gambling and reaching out to players who may need support.
• Platform improvement — analysing usage data to understand how players interact with 999taka and make the experience better.
• Legal compliance — meeting our obligations under applicable laws and regulations, including anti-money laundering requirements.
• Promotional communications — sending you information about 999taka bonuses and promotions, where you have opted in to receive such messages.

999taka does not sell your personal data. We do not share your information with third parties for their own marketing purposes. However, there are limited circumstances in which 999taka may share your data with trusted partners:

• Payment processors — to facilitate deposits and withdrawals on your 999taka account. These providers are bound by strict data protection agreements.
• Identity verification providers — to confirm your identity and age as part of the KYC process required by our operating licence.
• Fraud prevention services — to detect and prevent fraudulent activity on the platform, protecting both 999taka and its players.
• Regulatory authorities — where required by law, 999taka may be obligated to share certain data with government bodies or law enforcement agencies.
• Technology providers — companies that provide infrastructure, hosting, or analytics services to 999taka, all of whom are contractually required to protect your data.

All third parties who receive data from 999taka are required to handle it in accordance with applicable data protection laws and are prohibited from using it for any purpose beyond what is strictly necessary.

999taka uses cookies and similar tracking technologies to make the platform work properly and to understand how players use it. A cookie is a small text file stored on your device when you visit a website.

The types of cookies used on 999taka include:

• Essential cookies — required for the platform to function. These keep you logged in, maintain your session, and enable core features. They cannot be disabled.
• Preference cookies — remember your settings and preferences, such as language and display options, so you don't have to set them every time you visit.
• Analytics cookies — help 999taka understand which pages and features are most popular, how long players spend on the platform, and where improvements can be made.
• Security cookies — used to detect and prevent fraudulent activity, protecting your account and the platform as a whole.

You can manage cookie preferences through your browser settings. Note that disabling essential cookies may affect the functionality of the 999taka platform. 999taka does not use third-party advertising cookies or cross-site tracking technologies.

999taka retains your personal data for as long as your account is active and for a reasonable period after account closure, as required by law and our operating obligations.

• Account and identity data is retained for a minimum of five years after account closure to comply with anti-money laundering regulations.
• Transaction records are kept for the period required by applicable financial regulations.
• Support communications are retained for up to two years to assist with dispute resolution and service improvement.
• Technical and usage data collected via cookies is typically retained for no longer than 13 months.

Once the applicable retention period has passed, 999taka will securely delete or anonymise your personal data so that it can no longer be linked back to you.

Protecting your personal data is a top priority at 999taka. We use a combination of technical and organisational measures to keep your information safe from unauthorised access, loss, or misuse.

• All data transmitted between your device and 999taka is encrypted using SSL/TLS technology, the same standard used by banks and financial institutions.
• Sensitive data such as passwords is stored in hashed form — even 999taka staff cannot see your actual password.
• Access to personal data within 999taka is restricted to staff who genuinely need it to do their jobs, and all staff are trained in data protection best practices.
• 999taka conducts regular security audits and vulnerability assessments to identify and address potential weaknesses before they can be exploited.
• In the unlikely event of a data breach that affects your personal information, 999taka will notify you promptly and take immediate steps to contain the breach.

As a 999taka player, you have the following rights regarding your personal data. To exercise any of these rights, contact the 999taka support team at [email protected].

• Right of access — you can request a copy of the personal data 999taka holds about you at any time.
• Right to rectification — if any of your personal data is inaccurate or incomplete, you can ask us to correct it.
• Right to erasure — in certain circumstances, you can request that 999taka delete your personal data. Note that some data must be retained for legal compliance reasons.
• Right to restrict processing — you can ask 999taka to limit how your data is used in certain situations.
• Right to data portability — you can request your personal data in a structured, machine-readable format so you can transfer it to another service.
• Right to object — you can object to 999taka processing your data for direct marketing purposes at any time.

999taka will respond to all data rights requests within 30 days. In complex cases, this may be extended by a further 60 days, but we will always let you know if that is the case.

999taka is strictly an 18+ platform. We do not knowingly collect, store, or process personal data from anyone under the age of 18. Age verification is a mandatory part of the registration process on 999taka.

If 999taka becomes aware that personal data has been collected from a minor, the account will be closed immediately, all associated data will be deleted, and any funds deposited will be returned to the original payment method after investigation.

999taka may update this Privacy Policy from time to time to reflect changes in the platform, applicable laws, or our data practices. When we make significant changes, we will notify registered players by email and update the "Last Updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically so you are always aware of how your data is being handled. Continued use of 999taka after a policy update constitutes acceptance of the revised version.

Minor updates — such as corrections to wording or formatting — may be made without specific notification, but the "Last Updated" date will always reflect the most recent revision.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 999taka handles your personal data, please get in touch with the support team. We're here to help and will always respond as quickly as possible.

• Email: [email protected]
• Support hours: 24 hours a day, 7 days a week
• Website: 999taka.vip

For data rights requests specifically — such as access, correction, or deletion of your personal data — please email us with the subject line "Data Rights Request" and include your registered account email address so we can locate your records quickly.